FAQ

Upon arrival, we will ask you to sign in and complete a rental agreement. In addition,

Minnesota State law requires us to record your vehicle information (make, model, and license plate number) and retain it on file for one year. This information is recorded on your rental agreement. Please have this information for each vehicle you bring readily available when you arrive. This helps to speed up the check-in process.

The balance of your reservation is also due upon arrival. We accept cash, personal checks, cashier’s checks, and money orders. We also accept MasterCard, Visa, American Express and Discover cards.

Feel free to contact us in advance should you wish to know the balance of your bill prior to your arrival and we will gladly figure that up for you.

We do allow things like gas, bait, gift shop items, ice, food and ice cream products to be applied to a tab throughout your stay. The tab is settled up the evening before you leave.

Check-in time is 3 PM or later on the day of your arrival. Check-out time is by 9 AM on the day of your departure. Please respect these times for proper cleaning of the rental units. Early check-in and late check-out times must be pre-approved and may be subject to an extra half-day charge.

Yes. As mentioned above in question #1, we accept MasterCard, Visa, American Express and Discover cards.  All rates include a ‘Cash’ discount.  When paying with a credit card an additional 3.99% is automatically added to your transaction.

Deposits are considered nonrefundable. Since we are a small business, cancellations have a significant impact on us. Our guests are financially responsible for any reservation they make with us. If you have to cancel, notify us immediately. We will transfer your deposit to a future stay with us so long as it is taken during the same calendar year and for the same duration as the stay that was cancelled. Should we decide in certain circumstances to refund deposits, there will always be a $50 handling fee.

Our business line is (218) 832 – 3955. We will then get the message to you.

It simply depends on who your carrier is. AT&T customers definitely get a signal here. We believe Sprint and T-Mobile customers can as well. Verizon customers cannot, however.

Wi-Fi is available to all the cabins, our lodge, and the grounds around the cabins and lodge.  Since our Wi-Fi data must be shared amongst everyone in camp, we ask everyone to stream or download movies or TV shows prior to coming to the resort and not do those things while here. This slows the Wi-Fi down drastically and affects everyone. Also, turning off the automatic updates on mobile devices while at the resort also helps to provide better Wi- Fi service for all our guests.

Our lodge is open from 8 AM to 8 PM Sunday through Fridays. On Saturdays, it is only open from 8 AM to 9 AM and then 3 PM to 8 PM. The lodge is closed on Saturdays from 9 AM to 3 PM.

Our lodge is available to all of our guests. This is where we sell bagged ice, live bait, frozen pizzas, candy, candy bars, pop, bottled water,

personal items, some over-the-counter medications, first aid items, etc. Also, come in and check out our lodge gift shop to see what our new resort apparel looks like!

We also have a supply of magazines, books, movies, board games, puzzles, and outdoor games (corn hole) that can be obtained for your entertainment.

Ask where the fishing hot spots are on the lake. Our lodge also has a cafe area with booths and a serving area should you wish to use it for a family meal gathering. Just let us know in advance and we’ll gladly reserve it for you. We also have 2 pizza ovens in the

lodge that you can use and not heat up the oven in your cabin.

Yes and yes. Our resort is a private facility maintained exclusively for our registered paying guests and thus our cabin fees only include registered guests and not any other visitors, neighbors, friends, relatives, etc.

Let us know in advance if you wish to have daytime visitors as prior notice and approval is required. Please be aware that the total number of people in your rental unit, including visitors, cannot exceed the maximum occupancy level of the rental unit.

Our daytime visitor fee is $7.50 per person per day as they too are using our facilities.

Visiting hours are from noon to 8 pm.

All visitors are required to register with us per MN state law. They must do this upon their arrival and prior to going to your cabin.

Please inform your visitors of the visitor fees as well as our resort policies before they arrive as our policies apply to everyone on resort property.

We do allow one well-mannered dog per rental unit and campsite so long as you have discussed this with us prior. Our pet policy requires the following:

1. No barking.
2. The dog must be leashed or kenneled at all times.
3. Under no circumstances is the dog to be left behind alone on our property or in a rental unit without its owner or other family member. This does mean you must take the dog with you out fishing or into town if you have no one else staying behind to attend to the dog.
4. The dog must be cleaned up after immediately with proper disposal of its waste. Waste must be bagged and tied if put into a trash container.
5. A covering from home must be brought with you and used to cover any resort furniture your dog will be allowed up on.
6. You are also responsible for any damage your pet causes.

Rental unit pet fees are $20 per day.

Camping pet fees are $5 per day.

Yes we have 2 common area firepits directly in front of the cabins. The firewood is included in your rental so go ahead and have a fire everynight. Don’t be shy be the first to start the fire and invite your neighbors over to discuss your day.

The campsites also have firepits. Rising Eagle has firewood available for sale. Let us know when you need it and we will deliver a tractor bucket full for you!

We have a playground for the kids located conveniently behind our cabins. There is a big wooden jungle gym play set there, along with some swings, and a big sand pile.

We have 6 kayaks and 3 paddle boats that can be enjoyed by all.

We also have corn hole at the lodge as well as several card and board games.

We do have a designated “swimming area” that is roped off along a portion of our shoreline. How much sand we have between the shoreline and the lake depends completely on what the lake level is. The higher the lake level the less sandy area we have. Thus the lower the lake level then the more sandy area we have. For more up to date information on our swimming area, please contact us.

We have 6 lake side cabins available to rent.  Cabin 1 sits approximately 140 feet from the lake back behind cabins 2 and 3. While it is not right on the lake, the lake is still visible from the cabin. Cabins 2 through 6 are all lakefront and sit beside each other within 100 feet or less from the lake. Cabin 2 is our closest cabin to the lake at approximately 60 feet from the lake. Cabin 6 sits 100 feet from the lake.

Our grounds are fairly flat from our cabins to our lodge and the lake. Thus there are no hills or inclines from the cabins to and from the lodge and lake.

Absolutely! You can find our Vacation Checklist here.

Yes! Each of our cabins is provided with its own picnic table and charcoal grill. Our playground area is equipped with a picnic table as well. Our camping areas are also equipped with picnic tables and charcoal grills.

** Charcoal bricks and lighter fluid are not provided.

We do have our business phone in the lodge that can be used for local or collect calls. All rentals do have Flat screen TVs with basic satilite and local Duluth channels.